CUSTOMER SERVICE / LOYALTY PROGRAM 

 
ThunClub Members

What is the THUN Lovers Club?
The THUN LOVERS CLUB is a paid membership program which is part of the THUN LOVERS loyalty program. It offers to the consumer 3 types of association (Gold, Gold Plus and Platinum). Moreover, an exclusive Welcoming Gift is delivered to each of our new members. The membership allows our members to have access to many dedicated benefits.
How can I become a member of the Thun Lovers Club?
Customers can register at THUN Lovers Club by going to one of the participating stores and choose from three types of inscriptions: GOLD, GOLD PLUS and PLATINUM. You just have to pay the corresponding fee and fill in the registration form. For more information, please visit our dedicated page by checking the following link
How can I find out which stores adhere to the THUN Lovers Club registration?
We would like to point out that all the participating stores to THUN Lovers Club can be found in the store locator, through the appropriate filter as well as on the Thun Lovers APP.
Which items are THUN Lovers Club exclusive?
The list of products reserved to our members is available at all the stores which adhere to the program.
Where can I pick up my Loyalty Gift?
The Loyalty Gift collection was created to express the gratitude to those who have followed with passion, joy and loyalty THUN for many years. Every member that renews his/her membership for the current year, or those who have been members for 5, 10, 15 or 20 years can collect the loyalty gifts from their trusted dealer, once received the notification letter sent directly to their house.
Can I change the selected shop for the registration?
No. During the validity of the registration, it is not possible to change the point of sale. You can still go to any store you like to make purchases and attend events without having to change your trusted store.
I do not receive any updates about the THUN Lovers Club, I would like to edit my personal information in order to receive them.
On www.thun.com or on APP THUN Lovers, you can check directly on your profile all the information you provided as well as update the mailing address, telephone and e-mail address. In any case, you can contact your trusted dealer to check your details and modify them. Also, you can contact our Consumer Service at the following e-mail address: consumerservice@thun.it

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